The services listed below are all available to Fairhaven residents and payment for these services is included in the Long-Term Care Home rates.

  • Private, semiprivate or basic accommodation
  • Transfers between Resident Home Areas (RHA) as needed
  • Resident-centred nursing and personal care 24 hours per day
  • Call system in every resident room, bathroom and common areas
  • Medical care and supervision
  • Pharmacy services using sealed, multi-dosing packets
  • Continence care products
  • Therapeutic programs such as physiotherapy
  • Restorative care program
  • Resident recreational programing, social activities and special events
  • Outdoor gardens, walkways, landscaped grounds, balconies and pavilions
  • Pastoral activities and services and access to a beautiful Worship Centre
  • Access to the “Family Room”
  • Nutritional services, 3 meals and 3 snacks daily
  • Dietician assessment and therapeutic diets
  • Housekeeping services
  • Resident room heating and air conditioning control
  • Linen and personal laundry
  • Labeling of resident clothing
  • Maintenance of building and plant equipment
  • Current information about Home issues and activities via “Fairhaven TV”
  • Resident Advisory Council
  • Family Council
  • Volunteer resources
  • Library services including daily newspapers to each RHA
  • Security systems and patrols
  • Personal funds maintained/entrusted in Fairhaven
  • Reception, mail delivery service
  • General administrative services
  • Computer terminals, internet access, iPads, and Skype
  • Local telephone service
  • Satisfaction Surveys and Quality Improvement Program
  • Parking, designated disabled parking, designated Drop-off/Pick-up spaces
  • Life Safety Alarm System
  • Back-up generator
  • Emergency Response Plan