COVID-19 UPDATES

Family Communication- November 16, 2020

All of the results that we received today, from homewide testing, were negative.

Out of the 5 employee/caregivers that tested positive, one has resolved leaving four in total who are all employees of Fairhaven.

We remain at 14 Residents in our Riverside 2 isolation unit.  All of these Residents became symptomatic while on the only Home Area to have positive cases (Westview 2).

We continue to send swabs to be tested if a Resident or Employee has even one symptom of COVID-19.

Thank you to everyone for their kind and encouraging words.  It truly does help our staff cope with the adversity they face every day.

Family Communication- November 15, 2020

As of this morning, we have fourteen Residents in our Riverside 2 COVID wing (all originally from Westview 2), with several results outstanding from our lab.  Two negative results were received previously from Westview 2 Residents.  There have been no additional deaths beyond the two that have already been announced.  Staff and all Residents in the Home have been retested.

There are currently four confirmed positive cases in staff with several test results outstanding.  We should receive most of the outstanding swabs today or tomorrow.  Staff remain very tightly cohorted and even more housekeeping resources will be arranged and deployed to the Westview 2 Home area.

Please keep the Home, our staff, and our Residents in your thoughts.

Family Communication- November 14, 2020

“We are deeply saddened to confirm that one of our Residents, who had tested positive for COVID-19, has passed away.  We have been in touch with family members, whose loved one passed, to offer our heartfelt condolences.   This is a terrible virus and our thoughts are with everyone impacted. 

Fairhaven received four additional positive swab results for Residents on the Westview 2 Home Area (WV2) yesterday.  Families of the affected Residents have been contacted and all WV2 Residents have now been isolated in their personal areas out of an abundance of caution.  Staff are tightly cohorted and no one else will be entering this care area.

This notice will be posted on our internet page.  If anyone would like to receive updates via email, that does not already, they can call Reception to have their address added to our database.

This is a deeply concerning time for our Residents, families and staff, and we will continue to keep in touch with everyone frequently about developments as we continue to do everything we can to stop the spread of, and then eradicate, the virus. The home has had an ample supply of personal protective equipment (PPE) to meet demand during this outbreak.  We have developed a close link with Peterborough Regional Health Centre (PRHC) to share personnel and other resources.  We are in daily contact with Ministry of Long Term Care representatives.

Our staff at Fairhaven are working incredibly hard, as they have been throughout this pandemic, showing immense bravery and dedication to our Residents.  We are grateful for their continued hard work and dedication.”


I don’t have any answers for how long this pandemic will last, how we are supposed to regenerate energy to keep going, and how we are supposed to keep patient until the end of the virus and the beginning of the “normal ” that we used to have.  There are no solutions that are guaranteed to be 100% effective and no way of knowing the right paths to take until they are taken.  If I had magic ideas I wouldn’t be struggling so much along with all of you.

What I do know is that, for better or worse, we all somehow ended up in long term care, at Fairhaven, and we will get absolutely nowhere without supporting each other, trusting each other and thinking of each other in our words and actions.  I feel strongly that we could have just as easily gone through the second wave unscathed but the virus is imperceptible and preys on the weak, finding paths that do not appear to even exist.  But here we are and we have a big challenge ahead of us.

If I hear anything, in public, at the City and County level, or from the Province, that questions the actions, or quality, of any Fairhaven employees, I will strongly dispute those comments in any forum and take as much time as needed to prove that the person making those claims is patently wrong and irresponsible.   Keep doing what you are doing; that is all we can ask of anybody that works on our team.  I cannot thank our employees enough.

Family Communication – November 12, 2020

Fairhaven’s outbreak situation continues to evolve.  While we received three negative test results from the Westview 2 Home area, which is a positive sign of containment of the virus, we can confirm that a second Resident, who had tested positive for COVID-19, has passed away.  Family members were notified last night as were staff in our Home.  There is a terrible darkness to this news and everyone in our facility is in mourning with our Resident’s loved ones. 

There are currently six COVID positive Residents in our isolation unit (Great Room).  As of the drafting of this email, all of these Residents are from the Westview 2 Home Area.  All WV2 Residents continue to be isolated in their personal areas, out of an abundance of caution.  Staff are tightly cohorted and any symptomatic individuals will be cared for by dedicated staff as well.

This notice will be posted on our internet page shortly.  If anyone would like to receive updates via email, that does not already, they can call Reception to have their address added to our database.

Our circumstances change often so we will continue to keep in touch with everyone, frequently, about developments.  We continue to have a good supply of personal protective equipment (PPE) and have close links with the Emergency Operations Centre (EOC) of the Province in the event that we need more PPE before they can be delivered by suppliers.  We have developed a close link with Peterborough Regional Health Centre (PRHC) to share personnel and other resources.  We are in daily contact with Ministry of Long Term Care representatives.

I will continue to point out how grateful I am for our employees.  Our staff at Fairhaven are working incredibly hard, as they have been throughout this pandemic, showing immense bravery and dedication to our Residents.  We are grateful for their continued hard work and dedication.

Family Communication – November 12, 2020

Fairhaven’s outbreak situation continues to evolve.  While we received three negative test results from the Westview 2 Home area, which is a positive sign of containment of the virus, we can confirm that a second Resident, who had tested positive for COVID-19, has passed away.  Family members were notified last night as were staff in our Home.  There is a terrible darkness to this news and everyone in our facility is in mourning with our Resident’s loved ones. 

There are currently six COVID positive Residents in our isolation unit (Great Room).  As of the drafting of this email, all of these Residents are from the Westview 2 Home Area.  All WV2 Residents continue to be isolated in their personal areas, out of an abundance of caution.  Staff are tightly cohorted and any symptomatic individuals will be cared for by dedicated staff as well.

This notice will be posted on our internet page shortly.  If anyone would like to receive updates via email, that does not already, they can call Reception to have their address added to our database.

Our circumstances change often so we will continue to keep in touch with everyone, frequently, about developments.  We continue to have a good supply of personal protective equipment (PPE) and have close links with the Emergency Operations Centre (EOC) of the Province in the event that we need more PPE before they can be delivered by suppliers.  We have developed a close link with Peterborough Regional Health Centre (PRHC) to share personnel and other resources.  We are in daily contact with Ministry of Long Term Care representatives.

I will continue to point out how grateful I am for our employees.  Our staff at Fairhaven are working incredibly hard, as they have been throughout this pandemic, showing immense bravery and dedication to our Residents.  We are grateful for their continued hard work and dedication.

Family Communication – November 11, 2020

We are deeply saddened to confirm that one of our Residents, who had tested positive for COVID-19, has passed away.  We have been in touch with family members, whose loved one passed, to offer our heartfelt condolences.   This is a terrible virus and our thoughts are with everyone impacted. 

Fairhaven received four additional positive swab results for Residents on the Westview 2 Home Area (WV2) yesterday.  Families of the affected Residents have been contacted and all WV2 Residents have now been isolated in their personal areas out of an abundance of caution.  Staff are tightly cohorted and no one else will be entering this care area.

This notice will be posted on our internet page.  If anyone would like to receive updates via email, that does not already, they can call Reception to have their address added to our database.

This is a deeply concerning time for our Residents, families and staff, and we will continue to keep in touch with everyone frequently about developments as we continue to do everything we can to stop the spread of, and then eradicate, the virus. The home has had an ample supply of personal protective equipment (PPE) to meet demand during this outbreak.  We have developed a close link with Peterborough Regional Health Centre (PRHC) to share personnel and other resources.  We are in daily contact with Ministry of Long Term Care representatives.

Our staff at Fairhaven are working incredibly hard, as they have been throughout this pandemic, showing immense bravery and dedication to our Residents.  We are grateful for their continued hard work and dedication.

Outbreak Declared at Fairhaven on October 31, 2020 – One confirmed Resident COVID-19 Case

A retest of an asymptomatic Resident on the Westview 2 (WV2) home area has confirmed that they are indeed COVID-19 positive.  Peterborough Public Health (PPH) confirmed the test result this afternoon. 

A COVID-19 outbreak had been declared for Fairhaven on October 31st .  The following are important details regarding steps to be taken to contain this outbreak:

  • Only palliative visitors (two at a time) will be allowed to enter Fairhaven.  Please remember that personal protective equipment (PPE) must be worn properly or individuals will be asked to leave the Home.
  • All visits by essential caregivers must be postponed until after the outbreak is over.  In line with section 3 of Provincial guidelines regarding “Resuming Visits in Long Term Care Homes,” Fairhaven is “mitigating the risk of exposure to COVID-19” for Residents.  This document also recognizes that whether or not a Home is in outbreak is a variable to take into account when setting Home specific policies.  Section 5 of the Long Term Care Homes Act also states that “Every licensee of a long-term care home shall ensure that the home is a safe and secure environment for its residents.”  We cannot make any exceptions to this policy while we contain the clear and present threat before us.
  • We are working tirelessly to facilitate connections between our Residents and loved ones, and to help everyone here (staff and Residents) get through these unprecedented times.  Recreation staff have a great number of electronic devices to facilitate virtual visits.
  • We continue to work closely with Peterborough Public Health to monitor and contain the outbreak
  • All Residents and staff from WV2 have been tested and all results received so far have been negative
  • All general visits continue to be barred until the outbreak is declared over. 
  • Any instances of verbal abuse to staff, either in person, through email, or via telephone will be documented in our charting system, as are improper usage of PPE, and non-compliance may result in visiting being suspended when the outbreak is declared over.
  • Resident leaves will not be allowed until the outbreak is declared over.
  • Enhanced house cleaning, and extra disinfection for high touch surfaces will occur.
  • Hand hygiene and social distancing remain the best way to stop the spread of infection.
  • If staff or visitors have worn their PPE, and have not had unprotected contact with the individual in question, they are definitely at extremely low risk for having the virus.

As many of you may know, our Great Room has been transformed into an isolation unit for use with positive Resident cases.  The Great Room has had plumbing rerouted to accommodate self-contained laundry operations and its activity storage room is now a medical supply closet that will contain everything needed to care for Residents. Even garbage from this area will not enter Fairhaven at any point. The hallway outside of our double entry doors for the Great Room now has two new doors on either side that will be shut to completely seal off the area to the rest of the Home. The bathrooms in that hallway will be used by the COVID positive Resident, and the staff caring for them only (one for each group). Our staffing plan will “cohort” specific people to work in the Great Room (will enter this area through an outside door and will take breaks in a trailer directly adjacent to the isolation area.  Please be assured that we have taken all of these steps proactively so that we could move immediately to containment mode in the event of a confirmed Resident case.

I completely understand the fear of COVID-19, especially when one has children or older relatives that you are in contact with.  Early detection of the virus has been a key goal of our pandemic action plan since March.  Please remember that our Home has had strict standards of disinfection and infection control protocols since March and this has served us well as this is the first non-staff case at our Home since the pandemic began.  Containment is never easy, especially given the continued trend toward higher case counts in coronavirus “hotspots” surrounding the greater Peterborough area, but we have always met challenges the best when working together and I know everyone will co-operate and support each other though the outbreak.

Outbreak Declared at Fairhaven – October 31, 2020

The updated Provincial visiting policy for Homes increases the amount of interactions between Residents and possible carriers of the coronavirus.  As has been mentioned in previous emails, I fully respect how difficult it has been for family members to not have face to face contact with loved ones.  However, we are entering a phase of the pandemic for which we have no guideposts. 

The positive COVID test mentioned in my email below has only strengthened my belief that the changes made by the Ministry were, while well intentioned, allow too much contact with staff and Residents of long term care Homes and weakens the “iron ring” around long term care.  The pandemic is not over.  Cases are rising in Ontario.  There are no travel restrictions in place so it is reasonable to assume that community spread will continue to increase in the upcoming holiday season.  Our experience is a perfect example of why it is dangerously faulty thinking to believe that Homes without cases are not still facing an emergent danger to their Residents and staff.  The hazard is all around us and, unfortunately we need to continue to defend against the virus by doing everything we can to prevent its entry into our Home and to contain it once it is here.

Please consider postponing any visits to Fairhaven until we are out of our COVID outbreak.  While we have been informed by the Ministry that we cannot prevent essential caregivers from visiting, I believe that it is in the best interest of the Home, its Residents and staff, if loved ones wait until the outbreak period is over (hopefully two weeks).  A short period of time away, unlike the months of isolation imposed at the start of the pandemic, will potentially be the difference between a short outbreak and a longer period of time with the potential for the coronavirus to be in the building.

Thank you.

Outbreak Declared at Fairhaven – October 31, 2020

COVID-19 has been detected in a swab test of a caregiver on Westview 2 at Fairhaven.  Peterborough Public Health (PPH) confirmed the test result this afternoon. 

A COVID-19 outbreak has been declared and the following details are important to remember:

  • There have been no positive test results received for Residents
  • We continue to work closely and daily with PPH to monitor and contain the situation
  • All Residents and all staff members/contract service providers on the Westview 2 Home area will be tested
  • Contact tracing, by PPH, will occur for the caregiver who tested positive.  For instance, people (both from Fairhaven and in the community), that have been identified as having been within six feet of the individual who tested positive, without wearing personal protective equipment (PPE), will be notified
  • All general visits will cease until the outbreak is declared over.  Palliative visits will continue.
  • The Ministry has recently been contacted by a handful of family/friends of Residents about our position on Essential Caregivers.  They fully understand why we had denied essential caregiver visits during previous outbreaks, but instructed us to follow the provincial guidance.  As such, as of Friday, October 9th, Essential Caregivers, as designated by Residents or their POAs, have been allowed both when we are not in COVID-19 outbreaks (2 per Resident at one time) and also when we are in a COVID-19 outbreak (1 per Resident at one time).
  • Any instances of verbal abuse to staff will be reported to RNs who will instruct the visitor(s) involved to leave Fairhaven.  Any instances of improper use of PPE will be noted in our charting system (PCC) and, if this non-compliance continues, visitors will be asked to leave Fairhaven for a period of time to be determined.
  • Essential Caregivers will be limited to one person, from the normal level of two deemed individuals, until the outbreak is declared over.
  • All Resident leaves will cease until the outbreak is declared over.
  • Enhanced house cleaning, and extra disinfection for high touch surfaces will occur.
  • Hand hygiene and social distancing remain the best way to stop the spread of infection.
  • If staff or visitors have worn their PPE, and have not had unprotected contact with the individual in question, they are definitely at extremely low risk for having the virus.

I completely understand the fear of COVID-19, especially when one has children or older relatives that you are in contact with.  Early detection of the virus has been a key goal of our pandemic action plan since March and we believe that this case has been caught early which will generally make it easer to control.  Please remember that our Home has had strict standards of disinfection and infection control protocols since March and this has served us well during our other two staff related outbreaks in protecting Residents from contracting COVID-19.  Containment is never easy, especially given the continued trend toward higher case counts in coronavirus “hotspots” surrounding the greater Peterborough area, but we have always met challenges the best when working together and I know everyone will co-operate and support each other though the outbreak.

Fairhaven COVID-19 Family Communication October 22, 2020

WEARING MASKS CORRECTLY – Please review these visuals from the Centre for Disease Control.  Fairhaven staff fully understand how uncomforable masks are but they need to be worn correctly (the top of the mask CANNOT rest under your nose, etc.)

EMPLOYEE TESTING – Fairhaven employees continue to be asymptomatically tested twice monthly and symptomatically if they have display or disclose any COVID symptoms.  I would like to commend all staff (for coninually being testing using this somewhat uncomfortable method that will hopefully be replaced soon), and our Nursing Supervisors for completely so many swabs, so often.  Nothing about testing is easy but I know that this is key in both detecting and controlling he virus spread in Fairhaven.  Thank you everyone.

TRAVELING  – Ontario, unfortnately, set a record for new daily cases on the weekend, and is contemplaing moving even closer regions back to a modified Stage 2 status.  It seems a little bit like our region is surrounded but I feel that we can hang on until quick testing and vaccines are distributed if staff and family members avoid any unecessary travel and remain vigilant while in our own greater Peterborough area.

INAPPROPRIATE VERBAL REMARKS – Recently a potential visitor to Fairhaven, after being told to pull up her mask, responded with “F*** the mask” and left.  All of us at Fairhaven truly appreciate the stress that everyone is under; we are under stress as well.  At the end of the day, PPE, physical distancing and all other policy elements we have are in place to protect Staff and Residents, and to keep everyone healthy.  Anxiety is understandable but cursing is not acceptable or permitted.  That incident has been recorded in our care records and any other such events will be as well.  It is made very clear in Visiting Guidelines that Homes have the right to cease visiting privileges for repeated failures to follow Homes’ policies or for inappropriate behaviour.  We thank the vast majority of family and friends, that understand the challenges we are facing, and that have been so thankful and gracious since visiting re-started.

Fairhaven COVID-19 Family Communication October 22, 2020

CASES OF COVID-19 IN PROVINCIAL HOTSPOTS

New cases of COVID-19, in provincial “hotspots,” that surround the greater Peterborough area, continue to climb.  Even more worrying is the “positive rate” of the tests taken which, in some areas is inching towards 5%.  The chart below shows the active outbreaks in the Province as of yesterday.

It is imperative that, as we all experience pandemic fatigue, that we somehow become even more vigilant than we have been in the past.  With holidays coming, we do not want to see many smaller “micro-spreader” events any more than we want super spreader scenarios.

IF YOU ARE PLANNING TO VISIT FAIRHAVEN IN THE IMMEDIATE OR SHORT TERM, PLEASE DO NOT TRAVEL TO, OR VISIT FROM ANY OF THE AREAS SHOWING THE GREATEST NEW CASE NUMBERS, INCLUDING:

  • Greater Toronto Area (GTA)
  • Peel Region
  • York Region
  • Ottawa

It is not just your health, or the health of your loved one, that is at stake; it is also the health of every Resident that lives at Fairhaven and every employee that works here.  Thank you.

Active OutbreaksYesterday / Hier7-day average /
Moyenne de 7 jours
Hospitals  16  13
Long-Term Care Homes  80  74
Retirement Homes  47  46
Group Homes  31  27
Correctional Facilities  2  2
Shelters  8  8
Daycare  40  35
Workplace – Farm  4  4
Workplace – Food Processing  12  12
Workplace – Other  91  93
Other Congregate Settings  52  54
Undefined  4  4
Schools – Elementary  27  29
Schools – Secondary  5  5
Schools – Elementary/Secondary  4  4

Please keep in mind that newer updates may change the information listed in previous updates as the situation is constantly changing and everyone is adapting to new information and government directives.

Fairhaven COVID-19 Family Communication October 13, 2020 (COVID-19 Outbreak Update – Fairhaven)

This morning, Fairhaven’s COVID-19 outbreak was declared officially over by Peterborough Public Health.  Individuals can start calling Reception to either book indoor, or outdoor tent visits, or to designate essential caregiver status.  As noted in the latest guidelines from the Province, Essential Caregivers are those who actually provide different types of care such as feeding, personal care, etc. and can only be changed if:

  • There is a change in the condition of a Resident, or;
  • There is a change in the availability of the Essential Caregiver.

We will not be re-starting general visits (outside and in the Great Room) until tomorrow but, as mentioned above, you can start to book visits today by calling Reception.  To designate Essential Caregiver status, please call Reception as well.

As mentioned on September 9th, the Province has started to allow Residents to plan leaves of absences (LOAs).  All long term care Homes have been concerned about the potential this decision has to add another layer of risk at this stage in the pandemic.  With public and post-secondary schools reporting cases, and record numbers of positive tests occurring in the Province, there is no way of measuring how the increased interaction of Residents with the public will increase the danger of them contracting COVID-19.  Please ensure that you read the attached updated Resident Leave guidelines that were communicated on October 8thWhile many homes have decided to not allow LOAs, Fairhaven believes that we need to strike a proper balance in maintaining the physical and mental health of everyone.  Please pay particular attention to the requirement to be tested and isolated for 7 days upon the Resident’s return to Fairhaven.

As you’ll also recall, the updated visiting policy for Homes greatly increased the amount of interactions between Residents and visitors to Fairhaven.  I fully respect how difficult it has been for family members since the middle of March.  However, we are entering a phase of the pandemic for which we have no guideposts.  To be fully transparent, we are encouraging people to limit their in-Room visits with loved ones to as few as possible.  While we are always hiring for direct care positions, our staffing situation could not be better, under these circumstances, and we are managing to continue the high level of care that was provided before the pandemic.  Our indoor and outdoor visits are still available and we can try to accommodate more than one per week when it is possible.  People can be fully careful in their daily lives and still manage to carry the coronavirus from one location to another. 

We are urgently asking all staff and family members to eliminate all non-essential travel to Toronto, Ottawa, Peel Region, York Region and Hamilton.  With provincial caseloads hitting levels far above those seen at the beginning of the pandemic, we need to protect our greater Peterborough “bubble” and remain close to home as much as possible.

To manage the current extra level of infection risk, Fairhaven is now requiring proof of a negative test result in the 14 days prior to any “in-room” Essential Caregiver visits.  Please refer to the Essential Caregiver guidelines that were distributed on October 8th.  Section 2.0 (Guiding Principles) of the “Resuming Visits in Long Term Care Homes” Guideline, issued on September 2, 2020 recognizes the need for flexibility in setting Home specific policies and cites: “physical/infrastructure characteristics of the home, it’s staffing availability, whether the home is in an outbreak and the current status of the home with respect to personal protective equipment (PPE) are all variables to take into account when setting home specific policies.”  Guiding principles of the document include: “Safety:  Any approach to visiting must balance the health and safety needs of residents, staff and visitors and ensure risks are mitigated.” 

This clear responsibility which has been given to long term care homes, while we battle record numbers of cases in the Province, and growing numbers of local cases, necessitates the new requirement for proof of testing status.

September 30, 2020 – Updated COVID-19 Family Communication

The following is a quick update on the status of our COVID-19 outbreak at Fairhaven:

  • There remains only one staff member that is COVID-19 positive
  • No evidence of transmission within the home has been noted
  • All Residents and staff on Westview 4 have been tested and today, September 30th, our bi-monthly, home-wide staff testing took place
  • 148 specimens were sent today for processing for a two-day total of 247
  • We will continue to swab for the rest of the week.

September 29, 2020 – Updated COVID-19 Family Communication

Update on outbreak declared on Monday, September 28, 2020

Yesterday morning at 0845 our outbreak was declared over

Approximately 15 minutes later we received word of a positive COVID-19 test in a staff member (unrelated to the most recent outbreak)

We are now in a second outbreak; the two outbreaks are unrelated

We have declared the outbreak on WV4 only. This means that all residents and staff who have worked in WV4 since the 15th of September will be tested for COVID-19 as part of the outbreak. ALL staff who have worked in WV4 between the dates of Sept 15-24, 2020 are strongly encouraged to be tested as soon as possible.

There is no evidence of transmission within the home and there have been no high-risk contacts identified.

We will continue with Surveillance Testing for the rest of the staff as planned on Wednesday, September 30th, of this week

We will continue to limit essential visitors only to those residents who are receiving end of life care as our local and provincial numbers climb.

September 28, 2020 – Updated COVID-19 Family Communication

This morning, the COVID-19 outbreak at Fairhaven was declared over. Approximately 15 minutes later, a staff test result was received by Peterborough Public Health (PPH) that was eventually declared to be a true positive case. As it only takes one positive result to be considered in a COVID-19 outbreak, we are now back into that category. We share in the disappointment of family and Residents and will pass on more information after PPH continues their preliminary work on the case.

September 21, 2020 – Updated COVID-19 Family Communication

The processing of swabs, at provincial labs, has been very slow.  This is what we know currently:

We have not received any notices of positive results for staff, from labs or from individuals themselves

We do not have the ability/right to obtain staff results but labs/health units are obligated to report positive results to us immediately

Our Infection Prevention and Control (IPAC) Nurse received the majority of Resident results online and they have all been negative

There continues to be no evidence of COVID transmission within the home and the number of ill staff/residents remains low

Our next round of home wide testing will be on September 30th.  There will be a time announced for staff to come who are not scheduled to work that day.

When we have received all of our Resident results, and if they are all negative, and no positive results for staff have been identified, we will begin to work with Peterborough Public Health to determine an anticipated end date for the outbreak.  It is still to early to identify a date as this will also depend on not having any new presumed/likely cases of COVID-19 appear and the resolution of the one case that was identified for Fairhaven.

Very positive news so far.  We will continue to keep everyone informed as we receive additional information.

September 17, 2020 – Updated COVID-19 Outbreak Response

While we await testing results from Public Health Ontario, the following actions have been taken to limit the extent of the outbreak at Fairhaven:

  • Anyone who is a high risk contact of the infected individual (Index Case), has been contacted by Public Health as it is their responsibility to perform contact tracing
  • There is no evidence of transmission in the home. We continue to closely monitor resident health and there is a process in place to monitor staff call ins and symptoms as well.
  • We have swabbed all Residents, and will have staff testing done by the end of this week
  • Staff have been reminded to self-screen prior to coming in for their shift and to report any symptoms to scheduling and infection control.
  • There have been no new COVID cases reported, in either the resident or the staff populations, since the Index Case was identified

If you are an approved Resident Contact and you would like to receive email updates, please phone Reception at 743-0881 and provide your address information.

September 15, 2020 – Updated COVID-19 Media Release

From: Lionel Towns, Executive Director – Fairhaven

Re: Positive COVID-19 Test for Employee at Fairhaven

September 15, 2020 – COVID-19 has been detected in an employee of Fairhaven.  Peterborough Public Health (PPH) confirmed the test result and has declared an outbreak.  We continue to work closely with Peterborough Public Health (PPH) to monitor the situation.

The safety of our Resident, their families, and our staff is our top priority. Effective immediately, the following measures will be implemented:

  • All Residents and all staff members will be tested, starting today.
  • All Residents in the Home Areas in which the individual worked will also be tested.
  • Contact tracing, by PPH, will occur for the staff member who tested positive.
  • The staff member who tested positive will not return to work at Fairhaven until 48 hours after they have had a negative test result.
  • Ceasing of all general and caregiver visits until the positive case is resolved
  • Ceasing of all leaves of absences until the positive case is resolved

These steps are in line with our most pressing need:  to keep Residents and Staff healthy and free of COVID-19.  Enhanced house cleaning, and extra disinfection for high touch surfaces, continues.  Hand hygiene and social distancing remain the best way to stop the spread of infection. The co-operation of family members and others is critical for keeping Fairhaven Residents safe.

For current outbreak information, please call 705-743-0881 ext. 200. 

September 9, 2020 – Updated COVID-19 Verbal Abuse

As a result of the new guidelines released by the Ministry of Long Term Care last week, regarding visiting and Resident Leave policies, our employees have already been subject to verbal abuse by people calling in to Fairhaven.  Some have had issues with wearing PPE, some have commented on the fact that we are still in the midst of organizing procedures for something we were just informed about days ago.  Some are simply expressing anger about something they misunderstood about recent communications from Fairhaven.

I want to make it exceedingly clear that any type of verbal abuse, towards any of our coworkers will not be tolerated and will result in, at the very least, a temporary ban on visiting privileges (at our discretion) or the ability to take Residents on leave.  Our staff have been an absolute model of dedication and hard work since the pandemic began and they do not deserve any mistreatment as a result of people’s frustration with a situation that they are, unfortunately, immersed in. 

Whatever our personal feelings are regarding masks and government policies, we are all bound by legislation and Ministry rules.  Directions are in place to not only protect your loved one but also to protect everyone who enters Fairhaven.  We have a collective responsibility to do what we can to keep everyone in the home free from COVID.  If someone feels differently, attending our Home is certainly not mandatory.

People have, with dismissive tones, questioned how we will know if they lie about having a negative COVID test or about keeping masks on, at all times, during Resident leaves.  They are right; we won’t know if they are telling us the truth or not.  However, we will know when they, or their Resident, brings COVID into the Home.  It will be reasonably easy to trace how the virus entered the Home, and the people who willfully and falsely attest will be responsible for an institutional outbreak.

With so many changes to Resident and Visitor movement coming in such a short time, immediately before the public enters a new phase of the pandemic, long term care Homes need to cooperation of everyone to ensure staff and Resident safety.  Everyone is entitled to their personal opinions but they are not entitled to knowingly fail to follow Ministry and Fairhaven safety guidelines.

Given the fact that this is a constantly evolving situation, more changes/alterations to visiting and leave policies could be released at any time.

September 3, 2020 – Updated COVID-19 Visiting Policy for Long Term Care Homes

As you can imagine, implementing these changes to visiting policies will take some time to organize and ensure that they are safely executed.  We will not be recording the names of Designated Caregivers, as decided by Residents or their Substitute Decision Makers (SDMs), until the effective date of Wednesday September 9th, 2020.

As of Wednesday, September 9, 2020, the following are key areas of importance regarding changes to visitor guidelines:

Clarification on Visitors

The document provides clarification on the various types of visitors as follows:

  • Designated Caregivers – Caregivers are defined as a type of essential visitor who is designated by the resident and/or their substitute decision-maker and is visiting to provide direct care to the resident. A maximum of two caregivers may be designated per resident at a time. The decision to designate an individual as a caregiver is entirely the responsibility of the resident and/or their substitute decision-makers.  Designated Caregivers do not need to make appointments to visit and can travel to a Resident’s room.  No visitors are allowed to visit other Residents while they are here and are not allowed to attend any other areas of Fairhaven.  At no point is a “Designated Caregiver” allowed to take off any required PPE.
  • Volunteers and Placement Students – These individuals are not considered visitors and are not subject to the COVID-19 Visiting Policy. The licensee determines volunteer and student access to LTC homes, and screening and PPE requirements should align with those for staff.
  • General visitors younger than 14 should be accompanied by an adult and must follow all IPAC precautions that are in place at the home.

Screening

The updated policy still requires any visitor (including essential visitors, support workers and caregivers) visiting indoors to verbally attest to home staff that they have tested negative for COVID-19 within the previous two weeks and subsequently not tested positive. However, the following are the changes introduced with respect to screening:

  • Caregivers and general visitors must verbally attest to the home that in the last 14 days they have not visited a resident who is self-isolating or symptomatic and/or a home in an outbreak.
  • Homes are advised to ask caregivers and general visitors to verbally attest to the home that they have read the home’s new visitor policy and should be asked this at least once every month thereafter.
  • Prior to visiting any resident for the first time after this policy is released, the home should provide training to caregivers that addresses how to safely provide direct care, including putting on and taking off PPE as well as hand hygiene. The home should also provide retraining to caregivers with the frequency of retraining indicated in the home’s visitor policy.
  • Homes may not require the following visitors to verbally attest to a negative COVID-19 result:
  • Government inspectors
  • A person who is visiting a very ill or palliative resident

Personal Protective Equipment (PPE)

  • Homes are responsible for providing surgical/procedure masks, gloves, gowns and eye protection (i.e., face shield or goggles) for essential visitors
  • If a visitor is unable to wear the required PPE, the visitor should not be permitted to have close physical contact (i.e., less than two metres) with a resident.

The updated policy continues to encourage general visitors and residents to practice physical distancing for the duration of their visit. However, visitors who have passed all screening requirements, including having verbally attested to not testing positive for COVID-19 within the last 14 days, could engage in close physical contact (i.e., less than two metres) with a resident to support their emotional well-being and/or communication provided the visitor wears a surgical/procedure mask (regardless if the visit is indoor or outdoor) as source control.

August 31, 2020 – Updated Visitor Policy for Long-Term Care Homes

As noted in my email of yesterday, the Ministry of Long Term Care released changes to the guidelines for Resident Absences. 

The attached document contained all of the changes to our policies related to this direction from the Province.  Please be patient with staff as we work through this massive change to how we have been operating for the past five months.  We are happy for families that have been lobbying for these amendments but we are still focused on our most important task which is to keep Residents and staff safe and free from COVID-19.

If I could ask everyone to wait to call Resident Home Areas, to notify them of planned outings, until tomorrow (September 1, 2020) this will give us a few extra hours to pass on the procedure adjustments to everyone.  As I mentioned above, this is a large change for our operations and we want to communicate our plans as much as we can given the short notice by the Ministry of Long Term Care.

Fairhaven Resident Absence Policy – Elements relating to August 28th announcement by Ministry of Long Term Care

PREAMBLE

The Chief Medical Officer of Health has released an update to COVID-19 Directive #3 for Long Term Care Homes under the Long-Term Care Homes Act, 2007 (Directive #3), effective August 28, 2020, that provides direction on Resident absences from Long Term Care Homes. Under the updated Directive #3, Residents may leave the home’s property for a short stay or temporary absence:

  • Short stay absences are for health care-related, social, or other reasons and do not include an overnight stay, with the exception of single-night emergency room visits.
  • Temporary absences are for personal reasons and for one or more nights. Homes must review and approve all temporary absences based on a case-by-case risk assessment as outlined in Directive #3.

PROCEDURE

Residents may leave Fairhaven’s property on a short stay or temporary absence.

Short Stay Absences

  • Residents may leave Fairhaven’s building, or the Home’s property, for a short stay absence for health care related, social, or other reasons. A short stay absence does not include an overnight stay, with the exception of single-night emergency room visits. Emergency room visits that take place over a single night (e.g. assessment and discharge from the emergency department spans one overnight period) should also be considered equivalent to an outpatient medical visit that does not require testing or self-isolation upon return.
  • As per Directive #3, outpatient medical visits are considered a short stay absence.
  • As per Directive #3, outpatient medical visits are considered a short stay absence.

Temporary Absence

  • Residents may leave Fairhaven’s property for a temporary absence (one or more nights) for personal reasons.
  • Homes must review and approve the temporary absence based on a case-by-case risk assessment as outlined in Directive #3. If Fairhaven denies a temporary absence request, the Resident/substitute decision maker must be communicated to in writing, including the rationale for this decision. A Leave of Absence form including a Risk Assessment of activities to be performed while offsite must be reviewed and signed by the resident and/or their Substitute Decision Maker prior to the absence.
  • If a Resident is admitted to a hospital at any point, this will be considered a “re-admission” and staff must follow the requirements for re-admissions under Directive #3, including a mandatory 14-day isolation period.

All Absences

  • Fairhaven will require 48 hours advance notice for when Residents will be taken out of the Home by family members or friends.  Resident Home Areas will be called to provide this information who will ensure that Residents are ready for their appointments, leave of absences, etc.
  • Fairhaven strongly suggests that all Residents that leave the Home are always accompanied by someone to ensure that proper PPE procedures are taken (ie. wearing masks at all times).
  • Residents will be brought to Fairhaven’s front doors, after being screening on their Resident Home Area.  Visitors who will be accompanying Residents on their absences, will be screened by Reception (Monday to Friday, 8:00am – 8:00pm and Weekends 9:00am to 5:00pm) or by outside Visiting area staff (Monday to Friday, 9:00am to 12:00pm and 1:30pm to 4:00pm).
  • We strongly encourage Residents to returned before 5:00pm if they are having dinner at Fairhaven.  When Residents return, they must be actively screened.  If Residents return outside of the hours listed above, an RN must be paged, by pressing the “After Hours Call Buttons” that are located on the outside of the front doors, and in between the doors.
  • Residents on any absence from Fairhaven must wear a medical mask at all times when outside the Home. This must be communicated to all family members and friends that attend Fairhaven to take a Resident on an absence.
  • Due to the requirement to wear a medical mask at all times when a Resident is outside of the Fairhaven building, attendance at restaurants or having picnics on our grounds, is not permissible.
  • must be actively screened.  No exceptions will be made to this requirement.
  • Fairhaven will provide a medical mask when a Resident begins their absence.  It must be stressed to family members/friends of Residents the importance of public health measures including physical distancing and the need to secure a supply of medical masks in case the PPE given by Fairhaven becomes soiled and/or compromised during the absence, thus rendering the mask ineffective.
  • All goods that are obtained by Residents, or their caregivers, while on any leaves, must be quarantined in the normal manner for 48 hours.  There can be no exceptions to this rule.
  • All Residents returning from any absence must be actively screened.
  • All Residents returning from any absence, that present any designated symptoms as listed in screening procedures, will be isolated for 14 days, and will be tested, as symptomatic, for COVID-19.

Please see:  COVID-19 Directive #3 for Long-Term Care Homes under the LongTerm Care Homes Act, 2007 Issued under Section 77.7 of the Health Protection and Promotion Act (HPPA), R.S.O. 1990, c. H.7

August 28, 2020 – Updated Visitor Policy for Long-Term Care Homes

At 3:30 on Friday afternoon, the Ministry of Long Term Care released changes to the guidelines for Resident Absences.  The Ministry defines two types of absences:

  1. Short stay absences are for health care-related, social or other reasons and do not include an overnight stay, with the exception of single-night emergency room visits.
  1. Temporary absences are for personal reasons and for one or more nights. Homes must review and approve all temporary absences based on a case-by-case risk assessment as outlined in Directive #3

The Ministry also insists that we have a solid plan in place prior to allowing Residents to leave, including specific procedures and policies that deal with such issues as entrance and exit points, situations where Residents cannot leave due to presenting symptoms, etc.  Due to the lateness of the notice, we have been working on these tasks throughout the weekend.  We will have our policies and procedures finished by the end of Monday morning at which point we will send out a comprehensive email, and post information on our webpage, that speaks to the details on this provincial decision. 

Until then, I have attached the “Frequently Asked Questions” that were distributed on Friday with the announcements. 

July 16th, 2020 – Updated Visitor Policy for Long-Term Care Homes

Early Wednesday (July 15th) evening, the Ministry of Long-Term Care released an updated visitor policy for long-term care homes across the province. The following are key highlights:

Change in requirements for outdoor visits

  • Effective immediately, COVID-19 testing for outdoor visitors will no longer be required. Visitors will, however, still need to pass an active screening questionnaire administered by home staff.
  • Visits must still be made, by appointment, through Reception (705-743-0881)
  • Visitors are required to use a face covering if the visit is outdoors and are responsible for bringing their own face covering for outside visits.  
  • Outdoor visits will now be allowed for two people to visit a resident at the same time.

Opening of indoor visits and requirements

  • As of Wednesday, July 22nd, indoor visits to long-term care homes will be permitted
  • Visits start at 9:30 am and end at 4:00 pm from Monday through Friday
  • At Fairhaven, this will take place in our Great Room, which will have tables, just like outside in our tent, at which visits will take place
  • For indoor visits, visitors MUST VERBALLY ATTEST THAT THEY HAVE TESTED NEGATIVE FOR COVID-19 within the previous two weeks and have not subsequently tested positive.
  • The province has made a point of ensuring that visitors must be informed that Homes are not responsible for providing the testing
  • Indoor visits will also allow for two people to visit a resident at the same time.
  • When calling to schedule a time to visit your loved one. Please indicate whether you would prefer an indoor or an outdoor visit.  Remember that indoor visits will continue to require COVID testing for those attending Fairhaven property.
  • The home is responsible for supplying surgical/procedure masks to indoor visitors. Since these items are in short supply, it would be appreciated if visitors brought their own surgical/procedure masks with them.
  • The updated policy still requires that the home must not have any active COVID-19 cases and that visitors wear face coverings and maintain social distancing.
  • The province has also stressed that non-compliance, such as refusals to wear face coverings, will result in a possible penalty which could include the discontinuation of visits.
  • Homes retain the task of scheduling visits and must do so in a manner that prevents overcrowding
  • Initially scheduled visits will need to remain at 30 minutes to ensure that an equitable distribution of visits is achieved with all of our Residents.  If there is a scheduled opening after your initial visit, it will be possible to extend the length of your time together.  Unfortunately, we will not be able to provide this information until the time of your stay here.
  • Please remember that, if our Home experiences an outbreak of any kind (COVID or otherwise), indoor visits will be suspended until the end of the outbreak

July 7th, 2020Premier Doug Ford extends COVID-19 emergency orders

Premier Doug Ford has introduced legislation to extend COVID-19 emergency orders past the province’s expected expiration date for its state of emergency July 15th.  By doing so, it allows the government to transition away from the declaration of emergency, which allows for a continued gradual resumption of “normal” personal and business lives while keeping in place the important tools that organizations need to keep people healthy and safe, especially as the Fall arrives (with school resuming and a new respiratory/enteric outbreak season).  Emergency orders to allow for the continuation of staff safety bubbles will be extended one month at a time with the legislation expiring in one year.

The legislation will force the government to report any emergency order extensions to a legislative committee once every month and table a report on the use of the law six months after it expires in 2021.  As noted in the press release from the Province:

The Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 would, if passed, ensure important measures remain in place to address the threat of COVID-19 once the provincial declaration of emergency has ended. Specifically, the legislation would:

  • Continue emergency orders in effect under the Emergency Management and Civil Protection Act (EMCPA) under the new legislation for an initial 30 days.
  • Allow the Lieutenant Governor in Council to further extend these orders for up to 30 days at a time, as required to keep Ontarians safe.

The specific order related to long term care (ONTARIO REGULATION 77/20 – ORDER UNDER SUBSECTION 7.0.2 (4) OF THE ACT – WORK DEPLOYMENT MEASURES IN LONG-TERM CARE HOMES) can be found at:

https://www.ontario.ca/laws/regulation/200077

Background

On March 21, 2020 , the Ontario government announced a new temporary order under the March 17, 2020 declaration of emergency that gives certain health service providers the powers to cope with the COVID-19 pandemic.  Long Term Care Homes must continue to operate in a pandemic which creates a complex environment to navigate between continuing operations, continuing to offer care to Residents, and adhering to Collective Agreements with CUPE and ONA.

Under the Order, Health Service Providers shall, and are authorized to take, with respect to work deployment and staffing, any reasonable necessary measures to respond to, prevent and alleviate the outbreak of COVID-19. This includes, but is not limited to, the authority to do the following:

•        identify staffing priorities and develop, modify and implement redeployment plans;

•        conduct any skills and experience inventories of staff to identify possible alternative roles in priority areas;

•        require and collect information from staff or contractors about their availability to provide services for the Health Service Provider;

•        require the provision of and collect information from staff or contractors about their likely or actual exposure to the coronavirus (COVID-19) or about any other health conditions that may affect their ability to provide services;

•        cancel or postpone services that are not related to responding to, preventing or alleviating the outbreak of the coronavirus (COVID-19); and

•        suspend, for the duration of the Order, any grievance process with respect to any matter referred to in the Order.[6]

In essence, this order allowed Homes a certain amount of flexibility to create our “staffing bubbles” which kept employees co-horted with Residents in a specific Resident Home Area (RHA).  The benefits of this arrangement have been discussed many times before; by limiting the travel not just “in and out of Fairhaven,” it is has been critical to limit travel within Fairhaven as well.  Staffing bubbles create a protected community within a community that is protected against a virus in another area of the Home due to the limited amount of intra-building travel.  The introduction of staffing bubbles has meant a great deal of adjustment for our employees and I cannot stress enough how thankful I am that staff have given a great deal of effort to adapt to this arrangement and have expressed how proud they are to be a part of a proactive environment.

Our Home has lobbied extensively, locally and at the provincial level, to be given the ability to continue this staffing practice which has been integral to our success in preventing an outbreak at Fairhaven.  We will continue to look for ways to ensure that everyone gets as much vacation as possible as we realize that the support of mental health for all of us is key to continuing to fight against the coronavirus. 

It has been a difficult process for many people to assemble and maintain the strong staffing cohorts that we have but I feel much stronger now about our ability to effectively keep our own health and the health of our Residents.  This was a best practice measure put in place as part of our pre-emptive strategy to “act like we already have the coronavirus.”  I am extremely pleased that this important tool that we all have, to fight off a COVID outbreak, will continue to prevent the introduction of hundreds of potential cross contamination events daily.

Please be assured that Fairhaven continues rigorous screening procedures, twice a day, for anyone entering our Home and that we continue to utilize personal protective equipment that meets, or exceeds, that which is recommended by Ontario Health, Ministry of Health, Ministry of Long Term Care, World Health Organization and the Ministry of Labour.  Isolation of those with symptoms will continue and we continue to reserve our Great Room as an isolation ward that is ready to be used instantly in the event that the coronavirus enters our Home.  We will continue to take every possible precaution to prevent a COVID-19 positive case in Fairhaven.

June 15th, 2020 – RESUMPTION OF FAMILY VISITS TO FAIRHAVEN RESIDENTS

Dear Family Member:

The Ontario government has announced the gradual resumption of visits to long-term care homes as of Thursday, June 18th.  We are planning to be able to allow family members to make appointments for 30 minutes visits, starting on Wednesday, June 17th, by calling Reception at 705-743-0881.

Long-term care homes will allow outdoor visits with the following requirements:

  • One visit per resident each week, with one visitor for each visit.  Demand is expected to be high; if extra space begins to open up, we will revisit the limit of one visit per Resident per week
  • All visitors must have tested negative after a COVID-19 test within the past two weeks prior to each visit
  • All visitors will be screened before visits, which will involve being asked a series of questions and having your temperature taken temporally
  • Visits will be supervised, and you will be asked to use hand sanitizer
  • Visitors must always bring their own mask and wear it during the visit
  • No food or drink can be consumed or given to Residents during the visits
  • Gift items will continue to be taken between our front doors for quarantine
  • Minimize the jewelry and accessories that you wear to lower the risk of virus transmission
  • Ensure long hair is tied back and avoid touching your face during your visit
  • Physical distancing will be required for all visits.   Unfortunately, this will mean that typical greetings of hugs, kisses and touching will not be possible. This approach will ensure the health and safety of residents, staff and visitors.

Long-term care homes must meet the following conditions before they welcome visitors:

  • Homes must not be in outbreak
  • Homes must have an established process for communicating visitor protocol and the associated safety procedures; and
  • Homes must maintain the highest infection prevention and control standards.

As more information is received, we will update our families, staff and Residents.

Sincerely,

Lionel Towns, Executive Director

June 9th, 2020COVID-19 UPDATE

We have received all of our test results for Residents that were swabbed during our Home-wide resident COVID-19 testing of Saturday, May 2nd.  All results were NEGATIVE.  We have not been notified of any positive staff cases by individuals or by Peterborough Public Health. A lot of hard work, selfless actions, cooperation from Residents, and support from families has led to the point where we do not having any suspected or confirmed cases, for Residents or staff. 

It is great that we’ve been successful so far but we all know that the pandemic is not close to being over and one misstep can put us into an outbreak. Thank you once again to everyone that came out to get tested. It isn’t an overly pleasant experience but it certainly gives us a snapshot of how we were doing, as of that day, which is important in enforcing how important it is to maintain our vigilance and hard work going forward. Keep up the great effort everyone!

May 27th, 2020COVID-19 UPDATE

Letter to Families from Lionel Towns, Executive Director

The Canadian Armed Forces released a report yesterday documenting their findings on five long term care homes at which the military was assisting.  The Premier’s press conference yesterday focused solely on this matter. He has called on the federal government and the Canadian Armed Forces to extend their current mission for at least an additional 30 days. He also announced that one of the deaths has been referred to the Office of the Chief Coroner for investigation.  The report contents are very disturbing and detail serious concerns around infection prevention, safety, staffing and level of care.

There is no doubt this pandemic has hit our sector very hard. We have long been calling for changes to address the serious challenges and deficiencies for some time. As this report shows, COVID-19 has magnified and compounded these challenges like nothing we have ever seen before.  We are heartbroken for any of the individuals who have had to deal with these horrible circumstances.  Serious deficiencies, that are found by Inspectors, need to be addressed by the Ministry, before similar issues are brought up by an outside party such as the military, so that Homes are not in such a state of unreadiness for acute challenges such as this pandemic.   

At Fairhaven, our staff continue to work tirelessly to ensure that your family member has access to the highest level of care possible as we all navigate the ongoing pandemic situation to the best of our abilities.  We are grateful that Fairhaven is currently stable and concentrating on the quality of life for Residents who are impacted so greatly by visitor and movement restrictions.

We would like to thank our CUPE, ONA and Administrative staff members, AdvantAge Ontario and Ministry Advisors for their continued dedication and hard work, under challenging circumstances, over the past several months.  Thank you once more for your patience and if you have any questions at all, I encourage you to contact me directly at the contact information below.

May 14th, 2020 – COVID-19 UPDATE

We have received all of our test results for Residents that were swabbed during our Home-wide resident COVID-19 testing of Saturday, May 2nd.  All results were NEGATIVE.  We have not been notified of any positive staff cases by individuals or by Peterborough Public Health. A lot of hard work, selfless actions, cooperation from Residents, and support from families has led to the point where we do not having any suspected or confirmed cases, for Residents or staff. 

It is great that we’ve been successful so far but we all know that the pandemic is not close to being over and one misstep can put us into an outbreak.  Thank you once again to everyone that came out to get tested.  It isn’t an overly pleasant experience but it certainly gives us a snapshot of how we were doing, as of that day, which is important in enforcing how important it is to maintain our vigilance and hard work going forward.  Keep up the great effort everyone!.

May 12th, 2020 – COVID-19 UPDATE

Letter from Minister Merrilee Fullerton, Ontario Ministry of Long-Term Care to all Residents and Families

MLTC-Ministers-Letter-to-LTC-Residents-and-Families

April 28th, 2020 – COVID-19 UPDATE

Homewide Testing of Fairhaven Taking Place Saturday May 2, 2020

• Staff that are not working need to be at Fairhaven on Saturday by 11:00am

• You are asked to bring your health cards but, if you don’t have one, this will not stop you from being tested

• There will be two teams. One team will start out testing staff that are not working on Saturday. They will be set up in the turnaround circle in front of Fairhaven’s front doors.

• It is likely that the teams will be here at the afternoon shift change so those employees will be testing at the downstairs entrance before they start their shift

• Night staff will be tested by the Infection Prevention and Control Nurse early on Saturday morning.

April 28th, 2020 – COVID-19 UPDATE

Our Great Room has been transformed into an isolation unit for use in the event of a COVID-19 outbreak at our Home. We felt it was necessary to take this step in order to be fully prepared for the containment of the virus if it reaches our building. We will be moving our employee screening to the lower employee entrance and this will be the only door that anyone will enter or exit from Fairhaven. Everyone, except EMS personnel, has their temperature taken when they arrive and when they leave, in addition to being asked screening questions. All Residents are being screened twice a day as well.

The Great Room has had plumbing rerouted to accommodate self-contained laundry operations and its activity storage room is now a medical supply closet that will contain everything needed to care for Residents. Even garbage from this area will not enter Fairhaven at any point. The hallway outside of our double entry doors for the Great Room now has two new doors on either side that can be shut at any time to completely shut off the area to the rest of the Home. The bathrooms in that hallway would then be used for sick Residents and for staff caring for them (one for each group). We are also starting a Resident Home Area staffing plan on Monday. This will “cohort” a specific group of people with each area to decrease the risk of cross-contamination and will have the Home completely prepared for the staffing “bubbles” that we would need to implement in the event of an outbreak. Please be assured that we have decided to take all of these steps proactively so that we can move immediately to containment mode if an outbreak of the coronavirus does occur. We are working tirelessly to facilitate connections between our Residents and loved ones and to help everyone here (staff and Residents) get through these unprecedented times.

March 22, 2020 – COVID-19 UPDATE

Dear Residents & Clients, Families and Visitors,

As the COVID-19 pandemic continues to evolve and impact the Greater Peterborough Area, we are doing everything we can to keep our residents, clients and staff safe.

Below please new guidelines that are effective March 23, 2020.  These decisions have not been made lightly; we know our residents and clients are among the most vulnerable and we are doing everything within our power to support and protect them.

Residents Restricted from Leaving the Facility:

Residents will no longer be able to leave Fairhaven except under medically warranted circumstances. In an effort to keep everyone as safe as possible, our Home cannot release residents and clients to family members or others. Medically necessary treatment will be authorised by attending medical staff in conjunction with our management team.

This is a difficult but necessary decision to help ensure our vulnerable residents and clients are as safe as possible.

Deliveries of take out food, or grocery items, will not be allowed until further notice.  Any deliveries of convenience items will be quarantined for 48 hours.        

Postponing all Group Programs:

As another precautionary measure to prevent any further spread of any type of cold symptoms, we are temporarily postponing all group programs and activities. These activities will only be provided by our staff on a one to one, basis as able and appropriate.

Visitation:

In order to ensure a safe and secure environment in Long-Term Care, the Ontario government has mandated that only essential visitors be permitted in our homes.  Essential visitors are only those visiting a resident that is very ill or at the end of life.

Mandatory Screening at Long Term Care Homes and Seniors Services Facilities:

All Long-Term Care staff, students, volunteers and visitors continue to be “actively” screened for COVID-19 by a dedicated person in each location. This involves questions regarding respiratory symptoms as well as taking the individual’s temperature. ANYONE that fails any part of the screening process will be asked to leave work and to contact telehealth and/or their health care provider. Any staff member who has travelled outside Canada must self-isolate for 14 days.

March 17, 2020 – Updated COVID-19 Guidance Document and Screening Checklist

Please find attached two updated guidance documents from the Ministry of Health: 1) COVID-19 Guidance: Long-Term Care Homes and 2) COVID-19 Screening Checklist. These are attached in both English and French.

March 14, 2020 – IMPORTANT COVID-19 INFORMATION BELOW

As directed by Ontario’s Chief Medical Officer of Health, Dr. David Williams, in a memo circulated by the Ministry of Health …

ONLY ESSENTIAL VISITORS WILL BE ALLOWED INTO FAIRHAVEN UNTIL FURTHER NOTICE

The ministry is identifying essential visitors as those who have a resident who is dying or very ill. Emergency personnel will be allowed to enter the Home. Residents are being strongly encouraged to remain at the Home until further notice as well.