COVID-19 UPDATES

Please keep in mind that newer updates may change the information listed in previous updates as the situation is constantly changing and everyone is adapting to new information and government directives.

June 15th, 2020 – RESUMPTION OF FAMILY VISITS TO FAIRHAVEN RESIDENTS

Dear Family Member:

The Ontario government has announced the gradual resumption of visits to long-term care homes as of Thursday, June 18th.  We are planning to be able to allow family members to make appointments for 30 minutes visits, starting on Wednesday, June 17th, by calling Reception at 705-743-0881.

Long-term care homes will allow outdoor visits with the following requirements:

  • One visit per resident each week, with one visitor for each visit.  Demand is expected to be high; if extra space begins to open up, we will revisit the limit of one visit per Resident per week
  • All visitors must have tested negative after a COVID-19 test within the past two weeks prior to each visit
  • All visitors will be screened before visits, which will involve being asked a series of questions and having your temperature taken temporally
  • Visits will be supervised, and you will be asked to use hand sanitizer
  • Visitors must always bring their own mask and wear it during the visit
  • No food or drink can be consumed or given to Residents during the visits
  • Gift items will continue to be taken between our front doors for quarantine
  • Minimize the jewelry and accessories that you wear to lower the risk of virus transmission
  • Ensure long hair is tied back and avoid touching your face during your visit
  • Physical distancing will be required for all visits.   Unfortunately, this will mean that typical greetings of hugs, kisses and touching will not be possible. This approach will ensure the health and safety of residents, staff and visitors.

Long-term care homes must meet the following conditions before they welcome visitors:

  • Homes must not be in outbreak
  • Homes must have an established process for communicating visitor protocol and the associated safety procedures; and
  • Homes must maintain the highest infection prevention and control standards.

As more information is received, we will update our families, staff and Residents.

Sincerely,

Lionel Towns, Executive Director

June 9th, 2020COVID-19 UPDATE

We have received all of our test results for Residents that were swabbed during our Home-wide resident COVID-19 testing of Saturday, May 2nd.  All results were NEGATIVE.  We have not been notified of any positive staff cases by individuals or by Peterborough Public Health. A lot of hard work, selfless actions, cooperation from Residents, and support from families has led to the point where we do not having any suspected or confirmed cases, for Residents or staff. 

It is great that we’ve been successful so far but we all know that the pandemic is not close to being over and one misstep can put us into an outbreak. Thank you once again to everyone that came out to get tested. It isn’t an overly pleasant experience but it certainly gives us a snapshot of how we were doing, as of that day, which is important in enforcing how important it is to maintain our vigilance and hard work going forward. Keep up the great effort everyone!

May 27th, 2020COVID-19 UPDATE

Letter to Families from Lionel Towns, Executive Director

The Canadian Armed Forces released a report yesterday documenting their findings on five long term care homes at which the military was assisting.  The Premier’s press conference yesterday focused solely on this matter. He has called on the federal government and the Canadian Armed Forces to extend their current mission for at least an additional 30 days. He also announced that one of the deaths has been referred to the Office of the Chief Coroner for investigation.  The report contents are very disturbing and detail serious concerns around infection prevention, safety, staffing and level of care.

There is no doubt this pandemic has hit our sector very hard. We have long been calling for changes to address the serious challenges and deficiencies for some time. As this report shows, COVID-19 has magnified and compounded these challenges like nothing we have ever seen before.  We are heartbroken for any of the individuals who have had to deal with these horrible circumstances.  Serious deficiencies, that are found by Inspectors, need to be addressed by the Ministry, before similar issues are brought up by an outside party such as the military, so that Homes are not in such a state of unreadiness for acute challenges such as this pandemic.   

At Fairhaven, our staff continue to work tirelessly to ensure that your family member has access to the highest level of care possible as we all navigate the ongoing pandemic situation to the best of our abilities.  We are grateful that Fairhaven is currently stable and concentrating on the quality of life for Residents who are impacted so greatly by visitor and movement restrictions.

We would like to thank our CUPE, ONA and Administrative staff members, AdvantAge Ontario and Ministry Advisors for their continued dedication and hard work, under challenging circumstances, over the past several months.  Thank you once more for your patience and if you have any questions at all, I encourage you to contact me directly at the contact information below.

May 14th, 2020 – COVID-19 UPDATE

We have received all of our test results for Residents that were swabbed during our Home-wide resident COVID-19 testing of Saturday, May 2nd.  All results were NEGATIVE.  We have not been notified of any positive staff cases by individuals or by Peterborough Public Health. A lot of hard work, selfless actions, cooperation from Residents, and support from families has led to the point where we do not having any suspected or confirmed cases, for Residents or staff. 

It is great that we’ve been successful so far but we all know that the pandemic is not close to being over and one misstep can put us into an outbreak.  Thank you once again to everyone that came out to get tested.  It isn’t an overly pleasant experience but it certainly gives us a snapshot of how we were doing, as of that day, which is important in enforcing how important it is to maintain our vigilance and hard work going forward.  Keep up the great effort everyone!.

May 12th, 2020 – COVID-19 UPDATE

Letter from Minister Merrilee Fullerton, Ontario Ministry of Long-Term Care to all Residents and Families

MLTC-Ministers-Letter-to-LTC-Residents-and-Families

April 28th, 2020 – COVID-19 UPDATE

Homewide Testing of Fairhaven Taking Place Saturday May 2, 2020

• Staff that are not working need to be at Fairhaven on Saturday by 11:00am

• You are asked to bring your health cards but, if you don’t have one, this will not stop you from being tested

• There will be two teams. One team will start out testing staff that are not working on Saturday. They will be set up in the turnaround circle in front of Fairhaven’s front doors.

• It is likely that the teams will be here at the afternoon shift change so those employees will be testing at the downstairs entrance before they start their shift

• Night staff will be tested by the Infection Prevention and Control Nurse early on Saturday morning.

April 28th, 2020 – COVID-19 UPDATE

Our Great Room has been transformed into an isolation unit for use in the event of a COVID-19 outbreak at our Home. We felt it was necessary to take this step in order to be fully prepared for the containment of the virus if it reaches our building. We will be moving our employee screening to the lower employee entrance and this will be the only door that anyone will enter or exit from Fairhaven. Everyone, except EMS personnel, has their temperature taken when they arrive and when they leave, in addition to being asked screening questions. All Residents are being screened twice a day as well.

The Great Room has had plumbing rerouted to accommodate self-contained laundry operations and its activity storage room is now a medical supply closet that will contain everything needed to care for Residents. Even garbage from this area will not enter Fairhaven at any point. The hallway outside of our double entry doors for the Great Room now has two new doors on either side that can be shut at any time to completely shut off the area to the rest of the Home. The bathrooms in that hallway would then be used for sick Residents and for staff caring for them (one for each group). We are also starting a Resident Home Area staffing plan on Monday. This will “cohort” a specific group of people with each area to decrease the risk of cross-contamination and will have the Home completely prepared for the staffing “bubbles” that we would need to implement in the event of an outbreak. Please be assured that we have decided to take all of these steps proactively so that we can move immediately to containment mode if an outbreak of the coronavirus does occur. We are working tirelessly to facilitate connections between our Residents and loved ones and to help everyone here (staff and Residents) get through these unprecedented times.

March 22, 2020 – COVID-19 UPDATE

Dear Residents & Clients, Families and Visitors,

As the COVID-19 pandemic continues to evolve and impact the Greater Peterborough Area, we are doing everything we can to keep our residents, clients and staff safe.

Below please new guidelines that are effective March 23, 2020.  These decisions have not been made lightly; we know our residents and clients are among the most vulnerable and we are doing everything within our power to support and protect them.

Residents Restricted from Leaving the Facility:

Residents will no longer be able to leave Fairhaven except under medically warranted circumstances. In an effort to keep everyone as safe as possible, our Home cannot release residents and clients to family members or others. Medically necessary treatment will be authorised by attending medical staff in conjunction with our management team.

This is a difficult but necessary decision to help ensure our vulnerable residents and clients are as safe as possible.

Deliveries of take out food, or grocery items, will not be allowed until further notice.  Any deliveries of convenience items will be quarantined for 48 hours.        

Postponing all Group Programs:

As another precautionary measure to prevent any further spread of any type of cold symptoms, we are temporarily postponing all group programs and activities. These activities will only be provided by our staff on a one to one, basis as able and appropriate.

Visitation:

In order to ensure a safe and secure environment in Long-Term Care, the Ontario government has mandated that only essential visitors be permitted in our homes.  Essential visitors are only those visiting a resident that is very ill or at the end of life.

Mandatory Screening at Long Term Care Homes and Seniors Services Facilities:

All Long-Term Care staff, students, volunteers and visitors continue to be “actively” screened for COVID-19 by a dedicated person in each location. This involves questions regarding respiratory symptoms as well as taking the individual’s temperature. ANYONE that fails any part of the screening process will be asked to leave work and to contact telehealth and/or their health care provider. Any staff member who has travelled outside Canada must self-isolate for 14 days.

March 17, 2020 – Updated COVID-19 Guidance Document and Screening Checklist

Please find attached two updated guidance documents from the Ministry of Health: 1) COVID-19 Guidance: Long-Term Care Homes and 2) COVID-19 Screening Checklist. These are attached in both English and French.

March 14, 2020 – IMPORTANT COVID-19 INFORMATION BELOW

As directed by Ontario’s Chief Medical Officer of Health, Dr. David Williams, in a memo circulated by the Ministry of Health …

ONLY ESSENTIAL VISITORS WILL BE ALLOWED INTO FAIRHAVEN UNTIL FURTHER NOTICE

The ministry is identifying essential visitors as those who have a resident who is dying or very ill. Emergency personnel will be allowed to enter the Home. Residents are being strongly encouraged to remain at the Home until further notice as well.